If you have any questions about our range, please don't hesitate to reach out to us.
1. How do I track my order?
You can check on the status of your order in your account where tracking information will be updated.
2. How can I complete a return?
Please email firstname.lastname@example.org to receive the returns form. Any returns received without authorisation and the returns form not included will lead to delays in refunds or exchanges being issued.
3. Can I have an invoice?
Your confirmation invoice will be sent, via email, as soon as your purchase is complete. You can also view a copy of this in your account
4. How can I check restock dates?
The most up to date stock information is available on the product information page.
5. Where do you deliver to?
Our full shipping policy is available here.
6. Im interested in becoming a reseller, can you give me some more information?
Of course, please fill out the form on our reseller page, and a member of that team will be in contact.
7. Can I send you a purchase order?
We are afraid that we do not accept purchase orders. All orders need to be processed through the store where payment can be completed at the checkout.
How to contact us
Please note our customer services hours are Monday to Friday 9am-4pm GMT, excluding public holidays. We will get back to you within these hours.
Edx Education products are being supplied by Commotion Ltd through www.shopedx.co.uk